ALL current listings are ready to ship! Processing times are between 3-7 business days. No new laser items will be printed until I have caught up on all open orders placed prior to the Glowforge fire (see my socials for more info).
Any new listings are pieces that were either extra prints, or something I have made not using my new laser machine. There will also be no preorders for the foreseeable future.
If you have any questions, shoot me an email: email@example.com
All of your orders are created, packed with love, and shipped from my home-based studio in Florida, USA!
I am a one woman show and do my best to create and pack your orders as quickly as I can! Most items are Made to Order (meaning I make each item when they are purchased) so processing times vary from 2-14 business days to allow for creation and packing time.
With that in mind, be aware that if you are purchasing an item on a short deadline (ex. birthdays, anniversaries, holidays, etc), that you might not receive it in time. If you would really like to purchase something as a gift and find you don't have the time to wait, please send me an email PRIOR TO PURCHASE so we can discuss rush order options.
During busier times when I have a higher volume of orders coming in, my processing times may increase and you might have to wait a little longer! I'll do my best to be transparent about any changes with processing times here on my site and on social media. I truly appreciate all of your patience and support!! ♥
Preorder items have very different timelines, so please refer to the listing for more detailed info on a specific preorder! Scroll down to the "Preorder" section of the FAQ page to find more info on preorders in general.
Items are shipped from Florida, United States
Pricing of shipments will vary depending on your shipping country and the contents of your order since weight is a huge factor in calculating shipping costs. For accurate shipping prices, please initiate the checkout process.
Delivery times will from country to country and may be impacted by different worldly events.
I do recommend EVERYONE who places an order (especially my international peeps!), adds the package insurance available during checkout to your cart. This protects your order from loss, theft, or damage in the event something happens to your package. If you opt out, please note that I am not responsible for packages getting lost in transit!
Once you have placed your order you will receive an order confirmation via the email you supplied during the checkout process. If you don't receive one within 24 hours, please send me a message. (Don't forget to check your junk mail!)
I always aim to pack your parcels asap and will send you a shipping confirmation along with your tracking information as soon as it's ready!
Please note that Express or Priority Shipping does not mean your parcel has priority packing. Your order will be packed in the order that it was placed.
*The entering of discount codes are the customers responsibility and discounts can not be applied once an order has been processed.
All International shipments are sent with the carrier you choose at checkout and come with tracking!
I highly recommend adding the package insurance available at checkout to your order in case anything happens to your package and for peace of mind! I am not responsible for any packages that go missing in transit.
CUSTOMS & IMPORT DUTIES
Prices can be displayed in a variety of currencies, but all orders will be transacted in USD Dollars by your credit card company upon completion of your purchase, and then converted to your local currency. Non-USD Dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates and exclude taxes, duties, levies or tariffs that may be imposed. If items are returned, a refund will be credited back in USD Dollars at the current exchange rate.
MY COUNTRY ISN'T LISTED
If your country doesn't show up in the checkout process, please email me at firstname.lastname@example.org and I'll do my best to set up delivery for you!!
I want you to be 100% happy with your purchase! However as a very small creator who makes a meager living off of her art, I currently do not have the means to accept returns. Each listing depicts a variety of different photos and all important information is included in each description in order for you to have a full understanding of what it is you will be receiving. My policies (including shipping times, made to order, and preorder items), are transparent and I do my best to be as clear and concise as possible. However, if you have received a damaged item please refer to the next section!
If your item was damaged during the shipment process, please send me an email ASAP at email@example.com so that I can get a replacement to you or issue a refund. Please attach a picture of the damaged item to your email, and thank you so much for your patience ♥